Q: What is your TAT?
A: Most products are made to order so please allow a turn around time of 3-5 days.
Q: How much is shipping?
A: We offer flat rate shipping. regular post: $10 Express Post: $15
Q: Do you ship internationally?
Q: What payment methods do you accept?
A: We accept PayPal, Credit/Debit Card and Afterpay. If you are collecting your order in person, I also accept cash.
Q: Can I change the name of the candle?
A: Yes, if you would like a fully personalised candle I can do that! just let me know.
Q: Do you offer gift wrapping?
A: Yes, there is an option to select if you would like your candles gift wrapped
Wooden Wick Candles:
Q: Why won't my wick light?
A: Wooden wicks need a little TLC. They may take up to 3 attempts to light. It is also important to make sure you clean the wick before each burn.
Q: Are your products vegan?
A: All products that are vegan will state 'Vegan or suitable for vegans' on the product page.
Q: Are you're products cruelty free?
A: I source ingredients that are cruelty free and none of my finished products are tested on animals.
Q: Do you offer wholesale?
A: Yes! please contact me to arrange a wholesale order.
Q: Do you accept custom orders?
A: Yes! i can make custom orders for birthdays, baby showers, weddings etc.
I can also make custom gift sets.
Q: Do you accept returns and refunds?
A: Please see our policy in the shipping and returns tab.
Still have a question? please contact me :)